The foundation to Genii is the real-time revolutionary platform, which uses cutting edge technology and intelligence to deliver a platform for today’s market. Gone are the days where you need to troll through multiple dropdown options, search functions to manage your players. Using push technology the Genii platform brings the information to you. Through the various configurable settings each operator can use their own KPI’s to create a truly bespoke solution for each individuals needs.
Genii’s suite of over 130 casino games has been developed specifically for players, focusing on interaction and engagement has been at the forefront for each games creation. Through thinking out of the box Genii have created a myriad of exclusive and patented content including our flagship games, Spin16, which allows players to interact directly with the reels. Games have been developed through exhaustive research taking in to account market trends, demographics, mathematics personality, operator’s analysis and much more. Games are continually analyzed and reviewed to ensure maximum return for our clients and to ensure the best player experience.
Genii is one of the world’s largest providers of mobile games for iOS, Android and Windows Phone. The leading mobile platform shows a proven player value exceeding 90% of that on desktop and player retention exceeding that of major competitors.
The Genii cashier maximises usability and functionality to achieve player and operator financial goals. The gateway is robustly integrated with all major international payment and processing methods. Extensive customization capability allows operators to configure rules to match its KPI’s. A myriad of options are available, including; limits and capabilities based on the player’s profile, country, game play and any other criteria dynamically configured by the operator.
The bonus system is seamlessly integrated into the Genii, all games and the Cashier system. All bonus operations operate in real-time based on wagering activity as it occurs and players have an always-accurate view of all current bonuses. The underlying base configuration is calculated for each specific game in the portfolio, ensuring appropriate gameplay/bonus balancing.
A real-time loyalty system is integrated into the platform and all games with a gamified experience that encourages levelling and player retention. Tier structures and a wide variety of awards including physical merchandise and travel bring further richness to the programme.
The suite of casino management applications offers the ability to manage all aspects of the casino operations. Presented virtually and managed centrally – removing the need for operator infrastructure and allowing for a model that ensures the highest level of security – the casino management architecture is built to facilitate a globally distributed workforce.
Genii’s ground breaking player management module that runs on Genii’s real-time Intuition Engine, which predicts and identifies aspects of player’s activity and profiles that deserve the attention of a back office user. The predictions of the Intuitive Engine are communicated to the operator within the visually rich Insight user interface through the expressive use of colour, motion and visualization. Users are instantly and clearly informed of all activity from the opening page, how many players are online, what games are they playing, where are they in the site, is the house up/down, any suspicious activity and within a couple of seconds can drill down to a specific players account/activity.
All communications between player and operator are centralised and seamlessly manageable within the Player Connect suite, including emails, live chat, in-casino messaging, text and phone calls. Core to Player Connect is an interactive, annotatable, consolidated conversation view across all communication types, simplifying and centralising communication between player and operator.
FLOW is Genii’s automated workflow processing system, configurable by operators to incorporate automation into their casino management policies and processes. The FLOW system monitors all casino activity and takes appropriate automated action based on the configured processes – with the ability to escalate tasks to appropriate human team members where appropriate.
The Genii platform integrates with Facebook to incorporate social networking into the gaming experience. Players can sign on to Genii casinos using their Facebook accounts (via Facebook Connect) from both the web and mobile platforms. Genii games are also deployable as Facebook Apps, for play within facebook.com.
Genii is suitably prepared to deliver its unique products to any online casino internationally. We’re proudly global!